Refund & Cancellation Policy
Last updated: 18 October 2026
This policy explains how you can cancel and when you can get a refund for anything you buy from Indrashikha Educational (OPC) Private Limited ("Indrashikha", "we", "us") on indrashikha.com and its sub-domains. It applies to payments made in India and from abroad, including payments by international credit and debit cards.
1. Try before you pay
Module 1 of the AI Engineer Program is free and needs no payment, so you can judge the course before you subscribe.
2. Monthly subscriptions (AI Engineer Program)
- Price and billing. ₹6,000 per month, inclusive of GST, charged automatically every month through Razorpay (UPI AutoPay, card or e-mandate) until you cancel.
- Cancel anytime. Cancel from your course dashboard (Dashboard → Subscription → Cancel subscription), or email contact@indrashikha.com. Cancellation stops all future charges. You keep access until the end of the month you have already paid for.
- No lock-in and no cancellation fee.
3. When you get a refund
| Situation | Refund |
|---|---|
| First payment of a new subscription, requested within 7 days, and you have completed fewer than 10 lessons and not taken the exit exam | Full refund of that payment |
| You were charged after you had cancelled, or charged twice for the same month | Full refund of the extra charge |
| Payment debited but the subscription was not activated | Full refund (usually automatic) |
| We are unable to provide the service you paid for (for example, the program is withdrawn) | Pro-rata refund for the unused period |
| A monthly renewal after the first month, for a month that has started | Not refundable; cancel to stop the next charge |
| Certificate already issued, or exit exam already taken | Not refundable |
4. Software, app and AI development services
Client projects are governed by the written proposal, statement of work or contract signed for that project, including its milestones and payment schedule. Where the contract is silent: advances for work that has not started are refundable in full; amounts for milestones already delivered and accepted are not refundable.
5. How to ask for a refund
- Email contact@indrashikha.com with the subject "Refund request".
- Include the email you used to buy, the Razorpay payment ID (it is in your confirmation email) and the reason.
- We reply within 2 working days and decide within 5 working days.
6. How and when the money comes back
- Approved refunds are issued within 7 working days of approval, to the same payment method you used (card, UPI or bank account). We cannot refund to a different account.
- After we issue it, your bank or card issuer usually credits it within 5 to 10 working days.
- International cards: we charge and refund in Indian Rupees (INR). Your card issuer converts the amount to your currency, so the credited amount can differ from the original debit because of exchange-rate changes and the issuer's foreign-transaction fees, which we do not control and cannot refund. International refunds can take up to 21 working days to appear.
7. Chargebacks
If something is wrong, please write to us first; we resolve most issues within a few days. If a chargeback is raised, we will share the payment and usage records with the bank or Razorpay.
8. Contact
Indrashikha Educational (OPC) Private Limited · contact@indrashikha.com · +91 99109 33599 · Monday to Saturday, 10:00 to 18:00 IST. Full details are on our Contact page.